Last Updated: November 7th, 2025
Masterchannel will issue a refund upon request via support@masterchannel.ai for any subscription within 14 days of purchase (as required by the Norwegian Right of Withdrawal Act), provided it has not been used. This includes uploading one or more songs for mastering or downloading one or more already mastered songs.
Even if you fall outside of the refund guidelines, feel free to submit a request to support@nasterchannel.ai, and we will review it.