Last Updated: November 7th, 2025
This privacy policy provides information on how personal data is processed in Masterchannel AS (‘Masterchannel’).
At Masterchannel, accessible from https://masterchannel.ai (the ‘Webpage’), one of our main priorities is the privacy of our visitors and users. This Privacy Policy document contains types of information that is collected and recorded by Masterchannel and how we use it. If you have additional questions or require more information about our privacy policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they share when using our service. This policy is not applicable to any information collected offline or via channels other than this website.
In order to provide our service, it is necessary to process personal data. We do this to assure that the service is being provided to a full extent and that we can improve our service accordingly.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you use our mastering service, we ask for your contact information, including items such as name, company name, address, and email address.
The legal basis for this processing of personal data is Article 6 (1) b) of the GDPR.
The purpose of the processing is to reach existing, potential and former customers and users in order to market our services.
The legal basis for the processing of personal data is consent on the Webpage, see Article 6 (1) a) of the GDPR.
Masterchannel processes personal data from the payment processing service provided by Stripe, in order to fulfil the customer’s order. Personal data processed may be names, phone numbers, addresses, e-mail addresses and invoice information.
This data will not be shared with partners and contractors that use services provided by Masterchannel on their own website/platform.
Masterchannel will never sell personal data to third parties.
We use cookies on our website https://masterchannel.ai. For further information, please see our Terms of Service.
We have implemented appropriate technical and organisational measures ensuring that personal data is processed at a level of security appropriate to the risk, e.g. ensuring confidentiality, availability and integrity of personal data.
We do not disclose and/or share your personal data to third parties except where it is necessary for fulfilling our legal obligations.
Masterchannel only uses internal tracking to track user activity on the Website. This activity cannot be linked to individuals and is anonymized. We have secured that the processing is in accordance with the requirements of GDPR by entering into data processing agreements with the data processor. The data processing agreements also ensure that the personal data is not used for any other purpose.
As a data subject, you may require
If consent is the legal basis for processing of your personal data, you may at any time withdraw your consent by contacting us at support@masterchannel.ai.
The data subject is entitled to complain to the Norwegian Data Protection Authority about how we process personal data.
We store your account information as long as your account is active. We will not store your personal data beyond this, unless there is another legal basis for the processing.
For any questions, concerns, or legal notices regarding this Privacy Policy, please contact us at our official address:
Masterchannel AS, Organisation number 925 336 726, Fredensborgveien 22G, 0177 Oslo, Norway.
For general inquiries on how we process personal information, you may contact us at support@masterchannel.ai. For formal legal notices, correspondence must be sent to the physical address listed above.