Terms of Service

Last Updated: 26.11.24

Welcome to Masterchannel!

These terms of service outline the rules and regulations for the use of Masterchannel AS's website, located at https://masterchannel.ai.

The following terminology applies to these Terms and Conditions, Privacy Policy and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person visiting this website and compliant to the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services, in accordance with and subject to, prevailing law of Norway. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are used interchangeably and therefore refer to the same entity.

Acceptance of Terms

By accessing or using the services provided by Masterchannel AS ("Masterchannel"), located at https://masterchannel.ai, you agree to comply with and be bound by these Terms of Service. Do not continue to use Masterchannel if you do not agree to all of the terms and conditions stated on this page.

Usage Restriction

You must not use Masterchannel if you are under the age of 13.

Individual Assignment and Use of Accounts

Accounts are restricted to individual users. Each user accessing the service shall possess their own account and pay applicable fees.

Subscription accounts are not shareable, even amongst employees (and collaborators) of an organization that is paying for the service.

Masterchannel uses PayPal and Stripe payment providers and payment information is therefore stored and processed by Stripe, PayPal and Masterchannel.

File Access

By uploading files to Masterchannel, you grant Masterchannel the right to access, analyze, and process those files for the following purposes:

  • Providing the services you requested (e.g., mastering)
  • Addressing user support inquiries
  • Monitoring service quality
  • Resolving technical service issues

Masterchannel does not claim any other ownership or usage rights to your files.

Billing

Subscriptions: Your account will be billed from the date you sign up to, or convert to, a subscription account and on each monthly renewal thereafter unless and until you cancel your account.

Cancellation and Refunds

Your Masterchannel subscription will stay in effect unless and until you cancel your subscription or we terminate it. You must cancel your subscription before it renews each month or year to avoid being charged for the next cycle.

Masterchannel can increase the prices of a subscription, regardless of discounts being used. In the case of increased pricing, Masterchannel is obliged to notify the user(s) affected minimum one month before the price increase goes into effect.

See our Refund Policy for more information on refunds.

Cookies

We employ the use of cookies. By accessing Masterchannel, you agreed to use cookies in agreement with the Masterchannel AS's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user's details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, Masterchannel AS and/or its licensors own the intellectual property rights for all material on Masterchannel. All intellectual property rights are reserved. You may access this from Masterchannel for your own personal use subject to restrictions set in these terms and conditions.

You must not:

Republish material from Masterchannel Sell, rent or sub-license material from Masterchannel Reproduce, duplicate or copy material from Masterchannel Redistribute content from Masterchannel

Hyperlinking to our Content

The following organizations may link to our website without prior written approval: Government agencies; Search engines; News organizations; Online directory distributors may link to our website in the same manner as they hyperlink to the websites of other listed businesses; and System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations: commonly-known consumer and/or business information sources; dot.com community sites; associations or other groups representing charities; online directory distributors; internet portals; accounting, law and consulting firms; and educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Masterchannel AS; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Masterchannel AS. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our website as follows: By use of our corporate name; or By use of the uniform resource locator being linked to; or By use of any other description of our website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Masterchannel AS's logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval, you may not create frames around our web pages that alter the visual presentation or appearance of our website.

Content Liability

We shall not be held responsible for any content that appears on your website. You agree to protect and defend us against all claims that are rising on your website. No link(s) should appear on any website that may be interpreted as libellous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Personal data - privacy In order to create user accounts and provide the Service, we process personal data, such as name and contact information.

In addition to the personal data that must be provided for the registration of a user account, you choose yourself which personal data you share through the Service. The Service is not intended to share sensitive personal data.

We process personal data in accordance with applicable data protection legislation and in accordance with our privacy policy.

In addition, we use cookies to provide the Service to the user and to keep statistics on how the Service is used. A complete overview of all the cookies we use can be found here.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our website. You approve to immediately remove all links to our website upon request. We also reserve the right to amend these terms and conditions and it's linking policy at any time. By continuously linking to our website, you agree to be bound to and follow these linking terms and conditions.

If you find any link on our website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly. You can contact us at support@masterchannel.ai.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will: limit or exclude our or your liability for death or personal injury; limit or exclude our or your liability for fraud or fraudulent misrepresentation; limit any of our or your liabilities in any way that is not permitted under applicable law; or exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.