This Privacy Policy ("Policy") governs the collection, use, and disclosure of personal and anonymous data when using the white-labelled online mastering service ("Service") offered through Ditto Music ("Ditto Music"), but powered by Masterchannel AS ("Masterchannel"). By using the Service, you ("User") agree to the practices described in this Policy.
Personal data provided during the use of the Service, including but not limited to name, email address, and billing information, will be collected and stored solely by PayPal, the payment provider, to fulfill the order for purchased products or additional services.
Data transmission to and from PayPal is protected using industry-standard TLS-encryption to ensure the security of personal data during payment processing.
Personal data will not be used for any purposes other than providing access to the Service and delivering purchased products or additional services. This includes communication, e.g., by email, regarding the delivery of purchased products or additional services.
The Service collects anonymous tracking data to improve its functionality and user experience.
Anonymous tracking data includes information about User interactions with the Service, such as pages visited, features used, and other non-personal data.
The sole purpose of collecting anonymous tracking data is to monitor and analyze Service usage patterns, identify areas for improvement, and enhance the overall Service performance.
Anonymous tracking data will not be used to personally identify Users and will not be linked to any personal data provided by Users.
The Service may use cookies and similar technologies to enhance User experience and collect anonymous tracking data.
Cookies are small data files stored on the User's device when accessing the Service. They help the Service remember User preferences and optimize performance.
Users have the option to modify their browser settings to refuse cookies or provide alerts when cookies are being sent. However, disabling cookies may affect certain features and functionality of the Service.
The Service may contain links to third-party websites or services for additional functionalities or references.
This Privacy Policy does not govern the data practices of third-party websites or services. Users are encouraged to review the privacy policies of such third parties before interacting with them.
Personal data collected by PayPal for order fulfillment will be retained for as long as necessary to provide access to the Service and deliver purchased products or additional services.
Anonymous tracking data will be retained for analytical purposes, but it will not be linked to any personal data.
Ditto Music and Masterchannel AS employ reasonable and appropriate technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or alteration.
However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. Users acknowledge that any information provided to the Service is done at their own risk.
The Service is not intended for use by children under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and believe that your child has provided personal data on the Service, please contact us at support@masterchannel.ai to have the data removed.
Ditto Music and Masterchannel AS reserve the right to update or modify this Privacy Policy at any time without prior notice.
Users will be informed of any material changes to this Policy by posting the updated version on the Service or through other reasonable means.
For any questions, concerns, or inquiries regarding this Privacy Policy or data practices, please contact the privacy team at support@masterchannel.ai.
By using the Service, you acknowledge that you have read, understood, and agree to this Privacy Policy and the data practices described herein.